What gets in the way of listening to clients?

 

FREE Webinar celebrating International Coaching Week and Nurses Week 2018

Hey, what did you say?
What gets in the way of listening to clients?

Our personal needs can sometimes get in the way of really listening to our clients.

Have you ever felt like you were listening to a client, but didn’t really “hear” what they were trying to say? Like there was something keeping you from making a real connection and establishing a therapeutic relationship with your client?

Join us for a fun and informative hour that can help transform your practice and really get you in tune with your clients. Nurse coaches Dr. Linda Bark and Lisa Benner share their experiences with how to identify personal obstacles that get in the way of authentic therapeutic presence.


Description

The purpose of the course is to help students identify which of their own personal needs interfere with being able to listen accurately and how those needs are manifested in a communication within the therapeutic relationship. Personal needs might include the following:
  • Having to be right
  • Wanting to be accepted
  • Needing to connect
  • Wanting to fix things
  • Needing to educate people

After the need is identified, students can find better ways outside of the client relationship to meet those needs.

Learning Objectives

  1. Identify one need that interferes with listening
  2. Identify how that need manifests when listening
  3. Identify how that need could be met outside of the client relationship
CNE Course Info Sheet

Presenters


Image of Dr. Linda Bark
Dr. Linda Bark Linda Bark, PhD, RN, MCC, NC-BC Founder and CEO of Wisdom of the Whole
Lisa Benner Head shot
Annalisa Benner, MBA, BSN, RN – Course Information Specialist and Graduate of Wisdom of the Whole
 

 




Registration

What: 1 Hour pre-recorded webinar & supporting article

When:
At your convenience! Once you register, you will receive an email with links to listen to the webinar & read the article.

Cost: FREE now through May 30th. 1 free contact hour for Registered Nurses*

Complete the form below to receive links to the webinar, post-test, and evaluation.
Or scroll down for more details.


Your First & Last Name* as you would like it on your certificate:

Your Email*:

Your Phone Number*:

Your street address

Your City, State & Zip Code

Registered Nurses: Do you want a certificate of completion for continuing education upon completion of this educational activity?
YesNo, I am not a nurse

If YES, please enter your nursing license number and issuing state. This is required to be on your certificate.*

For Registered Nurses: I understand that I have until May 30, 2018 to view the webinar, complete the post-test, and the course evaluation to successfully complete the course for continuing nursing education.I agreeNo, I am not a nurse

I agree not to duplicate this video, information, or copyrighted materials, or other items supplied by Wisdom of the Whole Coaching Academy.I agree

Would you like to receive the Wisdom of the Whole Coaching Academy’s monthly newsletter and other course offers via email?
YesNo

After registering, please check your email Inbox for an email from us with a link to the webinar.

Note for Registered Nurses: This email will also contain instructions for completing your post-test and evaluation. CNE certificates will be emailed to you within 30 days after you have successfully completed both your post-test and evaluation.


Requirements for Successful Completion for Continuing Nursing Education (CNE) Contact Hours

Requirements for successful completion include: watch the recorded video, read the handout/article provided, score 80% or better on the post-test, complete the online evaluation form by May 30, 2018.

Expiration Date of Contact Hours
Posttest must be completed on or before May 30, 2018

Conflict of Interest & Commercial Support
The planners and faculty have declared no conflicts of interest related to this activity. There is no commercial support or sponsorship for this activity.

Cancellation Policy: No refunds on cancellations.

*The continuing education provider is Wisdom of the Whole Coaching Academy, LLC. Provider approved by the California Board of Registered Nursing, Provider Number 14276, for 1 contact hour.

(Note for nurses outside the state of California: Please check with your individual state Board of Nursing whether California contact hours/units are accepted for your license renewal.)

Please Note: This webinar is offered separate from the Wisdom of the Whole Coaching Academy’s 60-hour core program and is not approved for ICF coach training hours.